User Privacy First

Privacy Policy

Last updated: April 6, 2026

At Subix, we prioritize the privacy of your data. This policy details exactly what we collect, how we use it, and how we protect your information in compliance with Chrome Web Store policies and privacy laws.

Data Collection

We only collect data necessary for the proper functioning of the extension's core features:

  • **Email Address & Password:** For account creation and authentication (stored securely).
  • **Translated Words:** To build your personal history and Anki flashcards.
  • **Language Preferences:** To provide the correct translations.
  • **Website Content (Subtitles):** Via 'scripting' and 'activeTab' permissions, we access the DOM of streaming sites (like Netflix/YouTube) *only* to read and translate subtitles. We do not track your browsing history.
  • **Anonymized Telemetry:** Basic usage statistics to improve the extension.

How Data is Collected

Your data is collected through:

  • **Direct Input:** When you create an account or interact with the extension.
  • **Content Scripts:** When active on supported streaming platforms to detect subtitles.
  • **Extension API:** Background processes managing your translation requests.

Data Usage

Your data is used exclusively to:

  • Provide the core translation service on videos.
  • Synchronize your learning progress and vocabulary across devices.
  • Manage your account and subscription status.
  • Diagnose issues and improve extension performance.

Third-Party Sharing

We only share data with essential service providers:

  • **Stripe:** For secure payment processing (we do not store your credit card details).

We do NOT sell, rent, or trade your personal data to any third parties for marketing purposes.

Security

We implement industry-standard security measures. Passwords are cryptographically hashed. Data transmitted between the extension and our servers uses HTTPS encryption. Our database uses row-level security to ensure your data is isolated.

Data Retention

We retain your data for as long as your account is active. If you delete your account, your personal data and vocabulary history will be permanently deleted from our servers.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and all associated data.
  • Opt-out of optional telemetry collection.

To exercise these rights, please contact us at the email below.

Cookies & Local Storage

The extension uses:

  • **chrome.storage.local:** To temporarily store your translations and settings offline.
  • **JWT Tokens:** To maintain your secure login session.
  • **Local Storage:** For website preferences (like dark mode).

Consent

By creating an account and using the Subix extension, you explicitly consent to the collection and use of your information as described in this policy. You are prompted to agree to these terms during the signup process.

Policy Changes

We may update this policy periodically. Significant changes will be communicated via email or an in-extension notification. The "Last Updated" date will reflect the most recent revisions.

Contact Us

If you have any questions or concerns regarding this privacy policy or your data, please contact our Data Protection Officer at:

subix.dev@gmail.com